Support for all Tinuviel Software products is FREE (both software and nutrition):

EMAIL: support@tinuvielsoftware.com

PHONE : +44 (0)1407 710183 (Office hours : 09.00 to 17.00 GMT Mon-Fri)

All Tinuviel Software products have lots of additional help, that can be accessed within the program:

• Users Manual
  A comprehensive Users Manual is provided with every product. If you are unable to locate yours, you can access this within the program (go to Help, on-line documentation).

• [F1]
  To get help on the part of the program that you are using, press [F1]

• Tutorial
  Several programs have tutorial presentations for the program's main functions. Go to Help, Run Tutorial (WISP/NetWISP, QBuilder/NetQBuilder, CARAT/NetCARAT).

• Web Help
  Several programs have a WebHelp system that you can access if your computer is connected to the internet. Go to Help, Tinuviel on the web, WebHelp (WISP/NetWISP, QBuilder/NetQBuilder, CARAT/NetCARAT). These are frequently expanded and updated. So, if there's a question you're looking for an answer to, this may be found here. If not, please ring/email and ask us.

• Program updates
  WISP, QBuilder and CARAT can update themselves, at the touch of a button (internet connection necessary). For network programs (NetWISP, NetQBuilder and NetCARAT), software tools are provided, for your IT staff to do this. So, you can always be sure of having access to the latest features.

• Food composition data supplied by manufacturers
  These data can be automatically imported by WISP, QBuilder & CARAT. Go to Nutrient Databank, Import new food data. Select [Tinuviel Software website]. Then choose the data set you want to import.
  For network programs (NetWISP, NetQBuilder and NetCARAT), software tools are provided for your IT staff to do this.
  Click hereto see which additional food composition data are available.

For latest product versions, click here.

If the product that you are using has been discontinued, click here for further information.